Privacy Policy
Last Updated: April 24, 2026
JCM Carpet Cleaning (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and safeguarding of your information when you visit our website (jcmcarpetcleaning.com) or engage with our services across the Hamptons and Long Island, New York.
By accessing our website or utilizing our deep cleaning, carpet, and upholstery services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”). We may collect this information in the following ways:
A. Information You Provide to Us When you request a quote, schedule a service, or contact us through our website forms, we may ask you to provide:
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Contact Information: First and last name, email address, primary phone number.
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Service Information: Physical address, property details, square footage, specific cleaning needs (e.g., pet stains, outdoor furniture, commercial spaces).
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Financial Information: Payment details processed securely through our third-party payment processors. (Note: We do not store full credit card numbers on our local servers).
B. Information Collected Automatically When you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
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Usage Data: Details of your visits to our website, including traffic data, location data, logs, and the resources that you access and use.
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Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
2. How We Use Your Information
We use the information we collect about you or that you provide to us to:
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Provide, operate, and maintain our website and services.
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Deliver accurate pricing estimates and schedule appointments.
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Process transactions and send related information, including confirmations and invoices.
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Dispatch our technicians to your property in Westhampton, East Hampton, or surrounding areas.
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Respond to customer service requests, inquiries, and support needs.
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Send administrative and promotional communications, such as seasonal cleaning reminders or special offers (you may opt-out at any time).
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Improve our website layout, content, and user experience.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your Personal Information to third parties. We only share your information in the following situations:
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Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., scheduling software, secure payment processors, email delivery services). These parties agree to keep this information confidential.
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Legal Compliance: We may disclose your information if required to do so by law, or in response to a subpoena, court order, or other lawful request by public authorities.
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Business Transfers: In the event that JCM Carpet Cleaning is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses “cookies” and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
5. Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information. We utilize Secure Socket Layer (SSL) technology to ensure that your data is encrypted and transmitted securely. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6. Your Data Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
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Opt-Out of Marketing: You may unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of the email or by contacting us directly.
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Access and Correction: You have the right to request access to the personal information we hold about you and to ask that we correct any inaccuracies.
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Data Deletion: You may request that we delete your personal information from our active systems, subject to certain legal and business retention exceptions (e.g., keeping transaction records for tax purposes).
7. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers immediately.
8. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date at the top of the document. We encourage you to review this Privacy Policy periodically for any modifications.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
JCM Carpet Cleaning
- Email: jcmcarpetC@gmail.com
- Phone: 631-903-7053
- Address: Long Island, New York
